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Twilio Flex
Twilio Flex Pricing Overview
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$96,000
Median Annual Price
(reported by actual buyers)
What do real buyers actually pay for Twilio Flex?
Price per Year
Plan(s)
Scale
$81,000
- Twilio Flex
- Phone Numbers
- Production support
75 named users
Pricing Details
SKU(s)
- Twilio Flex
- Phone Numbers
- Production support
- Phone Numbers
- Production support
Recurring Costs
- $90/named user/mo for 75 users
- $250 or 4% of monthly spend for Production support
- $0.009/min for outbound minutes
- $0.0045/min for local inbound minutes
- $250 or 4% of monthly spend for Production support
- $0.009/min for outbound minutes
- $0.0045/min for local inbound minutes
One-Time Fees
None
Contract Terms
Length
Annual
Start Date
Q4 2022
Autorenewal
Yes
Negotiation
List Price
$140,000
Discount
41%
Lever(s)
- Volume discount
- Sign by deadline incentive
- Sign by deadline incentive
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$81,000
- Twilio Flex
- Phone Numbers
- Production support
75 named users
$260,000
- Twilio Flex
- Phone numbers
- Business support
250 named users
Pricing Details
SKU(s)
- Twilio Flex
- Phone numbers
- Business support
- Phone numbers
- Business support
Recurring Costs
- $80/named user/mo for 250 users
- $1,500 or 4.5% of monthly spend for Business support
- $0.0072/min for outbound minutes
- $0.0036/min for local inbound minutes
- $1,500 or 4.5% of monthly spend for Business support
- $0.0072/min for outbound minutes
- $0.0036/min for local inbound minutes
One-Time Fees
None
Contract Terms
Length
Multi-year
Start Date
Q4 2020
Autorenewal
Yes
Negotiation
List Price
$480,000
Discount
46%
Lever(s)
- Volume discount
- Bundling incentive with existing services
- Bundling incentive with existing services
Buyer Attributes
Company Size
201-500
Location
USA
Status
Private
$260,000
- Twilio Flex
- Phone numbers
- Business support
250 named users
$240,000
- Twilio Flex
- Support (unknown tier)
200 named users
Pricing Details
SKU(s)
- Twilio Flex
- Support (unknown tier)
- Support (unknown tier)
Recurring Costs
- $75/named user/mo for 200 users
- $5,000/mo for Support + Phone Numbers
- $5,000/mo for Support + Phone Numbers
One-Time Fees
None
Contract Terms
Length
Annual
Start Date
Q4 2022
Autorenewal
Yes
Negotiation
List Price
$360,000
Discount
33%
Lever(s)
Volume discount
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$240,000
- Twilio Flex
- Support (unknown tier)
200 named users
$260,000
- Twilio Flex
- Phone numbers
- Business support
250 named users
Pricing Details
SKU(s)
- Twilio Flex
- Phone numbers
- Business support
- Phone numbers
- Business support
Recurring Costs
- $80/named user/mo for 250 users
- $1,500 or 4.5% of monthly spend for Business support
- $0.0072/min for outbound minutes
- $0.0036/min for local inbound minutes
- $1,500 or 4.5% of monthly spend for Business support
- $0.0072/min for outbound minutes
- $0.0036/min for local inbound minutes
One-Time Fees
None
Contract Terms
Length
Multi-year
Start Date
Q4 2022
Autorenewal
Yes
Negotiation
List Price
$470,000
Discount
45%
Lever(s)
- Volume discount
- Bundling incentive with existing services
- Bundling incentive with existing services
Buyer Attributes
Company Size
201-500
Location
USA
Status
Private
$260,000
- Twilio Flex
- Phone numbers
- Business support
250 named users
$92,000
- Twilio Flex
- Phone Numbers
60 named users
Pricing Details
SKU(s)
- Twilio Flex
- Phone Numbers
- Phone Numbers
Recurring Costs
- $110/named user/mo for 60 users
- $0.85/number/mo for 60 local numbers
- $1.8/number/mo for 2 toll-free numbers
- $0.008/min for local inbound minutes
- $0.021/min for toll-free inbound minutes
- $0.012/min for 25,000 outbound minutes
- $0.85/number/mo for 60 local numbers
- $1.8/number/mo for 2 toll-free numbers
- $0.008/min for local inbound minutes
- $0.021/min for toll-free inbound minutes
- $0.012/min for 25,000 outbound minutes
One-Time Fees
None
Contract Terms
Length
Annual
Start Date
Q3 2022
Autorenewal
Yes
Negotiation
List Price
$120,000
Discount
24%
Lever(s)
- Switching from competitor
- Volume discount
- Volume discount
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$92,000
- Twilio Flex
- Phone Numbers
60 named users
$100,000
- Twilio Flex
- Phone Numbers
60 named users
Pricing Details
SKU(s)
- Twilio Flex
- Phone Numbers
- Phone Numbers
Recurring Costs
- $125/named user/mo for 60 users
- $0.85/number/mo for 60 local numbers
- $1.8/number/mo for 2 toll-free numbers
- $0.008/min for local inbound minutes
- $0.021/min for toll-free inbound minutes
- $0.013/min for 25,000 outbound minutes
- $0.85/number/mo for 60 local numbers
- $1.8/number/mo for 2 toll-free numbers
- $0.008/min for local inbound minutes
- $0.021/min for toll-free inbound minutes
- $0.013/min for 25,000 outbound minutes
One-Time Fees
None
Contract Terms
Length
Annual
Start Date
Q3 2022
Autorenewal
Yes
Negotiation
List Price
$120,000
Discount
15%
Lever(s)
- Switching from competitor
- Volume discount
- Volume discount
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$100,000
- Twilio Flex
- Phone Numbers
60 named users
$58,000
- Programmable Messaging
- Phone Numbers
650,000 SMS
Pricing Details
SKU(s)
- Programmable Messaging
- Phone Numbers
- Phone Numbers
Recurring Costs
- $0.0071/sms for 650,000 SMS
- $1.15/number/mo for 3 local numbers
- $2.25/number/mo for 3 toll-free numbers
- $0.0085/min for local inbound minutes
- $0.0220/min for toll-free inbound minutes
- $0.0140/min for outbound minutes
- $0.01/lookup for caller ID lookups
- $0.005/lookup for carrier lookups
- $1.15/number/mo for 3 local numbers
- $2.25/number/mo for 3 toll-free numbers
- $0.0085/min for local inbound minutes
- $0.0220/min for toll-free inbound minutes
- $0.0140/min for outbound minutes
- $0.01/lookup for caller ID lookups
- $0.005/lookup for carrier lookups
One-Time Fees
None
Contract Terms
Length
Month to Month
Start Date
Q2 2024
Autorenewal
Yes
Negotiation
List Price
$60,000
Discount
4%
Lever(s)
Volume discount
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$58,000
- Programmable Messaging
- Phone Numbers
650,000 SMS
$16,000
- Programmable Messaging
- Phone Numbers
100,000 SMS
Pricing Details
SKU(s)
- Programmable Messaging
- Phone Numbers
- Phone Numbers
Recurring Costs
- $0.0079/sms for 100,000 SMS
- $1.15/number for 600 local numbers
- $0.005/lookup for carrier lookups
- $1.15/number for 600 local numbers
- $0.005/lookup for carrier lookups
One-Time Fees
None
Contract Terms
Length
Month to Month
Start Date
Q2 2024
Autorenewal
Yes
Negotiation
List Price
$16,000
Discount
None
Lever(s)
Unknown
Buyer Attributes
Company Size
51-200
Location
USA
Status
Private
$16,000
- Programmable Messaging
- Phone Numbers
100,000 SMS
These pricing insights are submitted by actual buyers.
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