Sendoso Overview

Sendoso is a comprehensive gifting platform that enables businesses to integrate direct mail and corporate gifting into their marketing, sales, and customer experience strategies. It streamlines the process of sending physical items, digital gifts, and virtual experiences, allowing companies to create personalized touchpoints throughout the customer journey.

Key Features of Sendoso

Gifting Automation: Automate and scale sending campaigns across various channels and touchpoints.
Integration Capabilities: Seamlessly integrate with CRM, marketing automation, and other business tools.
Global Warehousing and Logistics: Manage inventory and fulfill orders through a network of global warehouses.
Analytics and Reporting: Track ROI and gain insights into the performance of sending campaigns.
Address Confirmation: Verify recipient addresses to ensure successful deliveries and reduce waste.

What Makes Sendoso Unique

eGifting Options: Offer a wide range of digital gift cards and experiences alongside physical items.
Intelligent Sending: Use AI-powered recommendations to suggest optimal gifts based on recipient preferences and company goals.
Customization at Scale: Personalize gifts and direct mail pieces for individual recipients, even in large campaigns.
Sustainability Focus: Provide eco-friendly gifting options and carbon-neutral shipping alternatives.
Global Compliance: Ensure adherence to international gifting regulations and tax laws.

Is Sendoso Right for Me?

Sendoso is ideal for B2B companies looking to enhance their marketing, sales, and customer experience strategies through personalized gifting and direct mail. It's particularly suited for organizations with complex sales cycles, account-based marketing approaches, or those seeking to stand out in crowded markets.

Signs You Need Sendoso

You're implementing an account-based marketing (ABM) strategy

Need for personalized touchpoints
Desire to engage multiple stakeholders within target accounts
Difficulty in standing out from competitors

When Sendoso Isn’t the Right Fit

You primarily serve B2C customers with low transaction values

Average order value below $50
High volume, low margin business model

Customizing Sendoso

Gift Selection: Curate a custom catalog of gifts tailored to your brand and target audience.
Personalization Options: Add custom messages, logos, or branding to gifts and packaging.
Workflow Integration: Configure Sendoso to fit into existing sales and marketing processes through integrations and APIs.
Approval Flows: Set up custom approval workflows to manage budget and compliance requirements.
Reporting and Analytics: Create custom reports and dashboards to track metrics that matter most to your business.

Is Sendoso Worth It?

Sendoso is worth it for mid-size to large B2B companies with substantial marketing and sales budgets looking to stand out in competitive markets through personalized, physical touchpoints. Its ability to automate and scale gifting campaigns can significantly improve customer engagement, accelerate sales cycles, and boost client retention. However, for small businesses or those with limited marketing resources, more cost-effective outreach methods could be more appropriate.

How Much Does Sendoso Cost?

Pricing is one of the most important evaluation factors when buying software. We have pricing insights contributed by current and former customers of Sendoso to help you make the best purchasing decision for your use case.

See what Sendoso costs

Competitors to Sendoso

Vendor	Reasons to Consider	Best For
Reachdesk	Offers a similar range of gifting options with a focus on sales acceleration	Companies with a strong emphasis on sales enablement and pipeline acceleration
Postal	Provides a platform for offline marketing automation with a focus on compliance	Organizations in regulated industries or with complex compliance requirements
Alyce	Emphasizes AI-driven personalization for gift selection	Companies looking for highly personalized gifting experiences at scale
PFL	Specializes in tactile marketing automation and print-on-demand services	Businesses with a strong focus on direct mail and printed marketing materials
Printfection	Focuses on branded merchandise and swag management	Companies looking to manage and distribute branded promotional items

Open Source Alternatives to Sendoso

Projects	Reasons to Consider	Best For
Odoo	Offers a suite of business applications including CRM and inventory management that can be adapted for gifting	Small to medium-sized businesses looking for a customizable, all-in-one solution
ERPNext	Includes inventory management and CRM modules that can be adapted for gift management	Companies seeking an integrated approach to managing inventory and customer relationships